Postal Division officers and incumbent housing officers listened to the issues of housing residents in the course of the city corridor Jan. 10.
brig. Gen. Jason E. Kelly, Military Coaching Middle and Fort Jackson Commandant, Col. Ryan Hanson, garrison commander and representatives from the Garrison Housing Workplace and Fort Jackson Household Houses have heard the residents’ issues in particular person and thru social media.
This was the primary time that Kelly had convened a residential metropolis council. He had beforehand walked by means of the residences and spoken on to the residents.
“I hope tonight we are able to take the time to do that and see how we are able to enhance Fort Jackson,” Kelly stated. “I wish to pay attention, and I wish to be taught… I need you to depart with little question that you’ve been heard. A few of chances are you’ll say you will have been heard earlier than. Not by me.”
Kelly advised tenement dwellers in attendance and people watching on-line that the publish ought to companion with Balfour Betty acknowledging, “Our dwelling is just not the place I would love it to be. I need you to know that our neighborhood is just not precisely the place I need it to be. Even when we’ve place, I need To make him the most effective.”
“That is my dedication to you,” he added.
He additionally acknowledged that housing ought to do higher by means of upkeep, communication and transparency.
Regardless of all this, Kelly was “excited” concerning the course housing on the location was going.
Additionally, Postal Housing President Chuck Houston attended his first residential city corridor. Houston got here to Fort Jackson in August from Redstone Arsenal, Alabama
Speak concerning the Mayoral Housing Program. The aim of this system is to speak with residents and develop concepts for enchancment and current them to the Workplace of Housing and Fort Jackson Household Houses. Different targets of this system are for mayors to be a voice for residential districts and to take part in Sq. of the Month and different beautification actions. There are presently mayors in six of the eight residential communities on the worksites.
James Harper, with Fort Jackson Household Houses, also referred to as Balfour Beatty, supplied an summary of the present state of housing within the publish. Of the 850 houses supplied by mail, 804 can be found for lease, and 41 are offline. Harper stated there are presently 233 households on the ready listing. He added that the common time to rework a house, or full upkeep between occupancy is 13 days.
Harper stated the fiscal 12 months 2023 effort included demolishing 31 older items and constructing 31 new three- and four-bedroom items.
Judy Polley, director of Fort Jackson Household Houses, supplied an summary of housing operations on the website. A part of the replace was a 24-hour name middle reminder. Residents might name (803) 787-6416 to schedule emergency/pressing work orders instantly. Routine work orders might be submitted through the net portal or cell utility. If upkeep points should not resolved, residents might name the Housing of Final Resort hotline at (803) 751-HELP (4357), a name to the quantity will notify the Workplace of Installations Operations and the Garrison Command Workforce.
Houston stated the housing workplace can also be an advocate for residents.
“I’d ask that you simply give us a chance to intervene in your behalf earlier than submitting an ICE grievance,” he stated. “We’re your advocate. Do not sit there in silence and endure.”
Polley additionally stated the self-help store, constructing F1230 close to Ivy Highway, will probably be open Monday-Friday 8:30am-4:30pm however shut each day from 1-2pm for lunch. Residents ought to name (803) 787-6416 for extra info.
The panel additionally spoke a couple of latest housing satisfaction survey that indicated Fort Jackson had an total rating of 59.4, down from a rating of 73.3 within the very poor class. This put Fort Jackson as second to final when it comes to total satisfaction within the Military, Houston stated.
“The actual fact of the matter is we’ve to do higher,” Kelly stated of the outcomes. “What I collect from the survey is that those that took it had a small pattern dimension. It was a vocal minority. That is why we take it and take heed to it. The individuals who took it advised us we have to do higher.”
Polley then talked concerning the outcomes of the survey and highlighted the plan for enhancements. The motion plan included a 12-step plan to communicate with residents.
As soon as the ground was handed over to residents to ask their questions, housing officers had been subjected to a barrage of complaints starting from upkeep issues to communications gaps and infrastructure issues.
One such drawback is residents sending messages to upkeep and by no means receiving solutions again.
Polly replied, “We prepare them and we prepare them to observe up appropriately, and if there are points, and one thing occurs, they need to both talk with our
I am a supervisor or simply name you and say, ‘Ma’am, I’ll be late. “
Different issues raised had been about mitigating the issue, repairing sidewalks close to faculties, and offering navy police to direct site visitors earlier than college.
The publish will do something to maintain households protected together with relocation if essential.
“Security is essential,” Hanson stated of the federal government’s willingness to maneuver households into worksite lodging if there are critical issues of their houses.
To be taught extra concerning the enchancment plan and your entire metropolis corridor, go to: https://www.fb.com/FortJacksonCommandingGeneral/movies/912811683422497.
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