Communications Manager |  Abuja, Nigeria |  2022 Nigeria

Knowledge Management Project Manager (based at any MSF OCBA Center) – Jordan

Current place at any MSF-OCBA heart topic to advantages

normal context

Médecins Sans Frontières is an unbiased worldwide humanitarian medical group, offering help to populations in misery, victims of pure or man-made disasters, and victims of armed battle, with out discrimination and no matter race, faith, creed or political affiliation.

Docs With out Borders is a civil society initiative that brings collectively people dedicated to serving to different human beings in disaster. As such, MSF is an affiliation by selection. Everybody who works with MSF does so with conviction and willingness to uphold MSF’s values ​​and ideas.

The MSF motion is constructed round six operational directorates supported by 21 MSF departments and 24 different associations and workplaces all around the world. MSF OCBA is a kind of directorates. Operations are carried out by subject groups and mission coordination groups; Together with organizational items situated in Barcelona and Athens, decentralized in Nairobi, Dakar and Amman. Discipline operations are directed and supported by 5 operational cells, the emergency unit and different departments that help and direct the operations.

Total goal and context

The medical division manages a major quantity of data wanted by subject groups, together with technical steering within the type of tips, protocols, checklists, and instruments in addition to abstract contents, medical newsletters, subject stories, reporting instruments, and multimedia recordsdata, amongst others. Moreover, an enormous quantity of data and data is produced on the subject degree and must be built-in in order that it may be exploited by others. All these paperwork could exist on many ranges and in several platforms, which results in issue in accessing and adopting the knowledge. The right group and adaptation of this data is essential in responding to the wants of the inhabitants. This info is transmitted in binary, from the medical community to the area and vice versa. On the one hand, subject colleagues have to have entry to the right medical tips in probably the most environment friendly method doable. However, the contents should be tailored as a lot as doable to subject actuality.

The KM Challenge Supervisor will handle a number of tasks of assorted complexities, scales and dimensions, in addition to liaising with the Information Administration staff, participating with a number of interviewers and their workflows in direction of the efficient achievement of the targets of the assorted tasks. The Information Administration Supervisor will work underneath the path of the Head of Well being Companies Unit throughout the Medical Division, and can work throughout the strategic framework and imaginative and prescient already laid out for OCBA, adapting it to the wants of the Medical Division, with a give attention to the fast extraction, packaging, dissemination and assimilation of field-relevant info and know-how to those that want it in an easy-to-use method. and adaptable to realities on the bottom and at HQ, while encouraging a change of mindset throughout the division.. The general purpose is to remodel how we handle important studying and make it actionable to enhance our operations for the advantage of the populations we serve.

Predominant tasks, features and duties

Information administration course

  • Outline the medical division’s info/data administration technique, consistent with the coordinated KM strategic imaginative and prescient and priorities set for the division and plan for his or her implementation.
  • Making certain environment friendly manufacturing and digital packaging of data produced by the medical community.
  • Proposing and setting annual priorities in accordance with the medical division planning and OCBA strategic plan.
  • Determine data gaps within the OCBA medical subject and suggest options.
  • Strategize related or actionable data objects to course of, extract, package deal, talk and publish medical paperwork, together with post-publication affect issue and monitor goal person data uptake.
  • Deciding on and successfully differentiating completely different audiences after which deciding on one of the best supply methodology based on probably the most precedence viewers for operational affect (additionally inhabitants).
  • Skill to successfully guarantee digital packaging and post-dissemination Monitor affect after publication, monitor person goal data uptake.
  • Suggest completely different supply strategies for every of a number of medical audiences, considering completely different cognitive intelligences. Use completely different digital instruments to publish retaining in thoughts the challenges we face in several areas with regard to communication, privateness…
  • Work in collaboration with the Comms division in relation to the publication of sure occasions (eg: worldwide days, or printed), being the focal particular person between advisors and reporters.
  • Outline related or actionable objects for healthcare data of processing, extraction, packaging, and deployment.
  • Cooperate in adapting medical paperwork to facilitate their studying and approval.
  • Outline and construction a simple method for the top person to archive medical info and use person suggestions gathered from the sector and HQ in a steady cycle of enchancment, making certain seamless entry to important data.
  • Reviewing, adopting, publishing and coaching the medical community to make use of widespread and unified terminology.
  • Briefing worldwide employees – and nationwide employees when relevant – to obtain suggestions on the usage of data and make the most of new instruments, fashions, repositories of information and total expertise by way of data and knowledge change.
  • Determine and implement new greatest practices for the division’s data repositories at any time when doable.

Part help

  • Guarantee ease of use of SharePoint Medical System in collaboration with different departments to facilitate transversal work.
  • Outline requirements and processes for public websites and departmental workspaces (workspace/intranet templates and layouts, customary libraries, folder constructions, doc inventories, retention schedules, entry permissions, naming conventions, and many others.).
  • Centralizes and organizes all medical info in a single platform (SharePoint), making certain ease of use, visible enchantment and group.
  • Offering the medical division with a world imaginative and prescient and understanding of data, data administration and advising on methods and options.
  • Assist advisors from the community in optimizing the medical workspace by archiving, categorizing and archiving materials (work in progress, pre-validated proof, and many others.) in a coordinated and arranged method.
  • Assist the flyer design in collaboration with the division assistant.
  • Assist for the replace and look of the Medical Toolkit.
  • Make sure that all content material meets our model requirements and meets the aim of the group.
  • Guarantee liaison and coordination with different concurrent tasks in MSF, when applicable to administration and MSF wants.
  • Outline a method for medical focal factors (new CoPs, operating current seminars, opening as much as different OCs, and many others).
  • Outline and certify collaborative work functions (eg TEAMS, Yammer, Remit, MSF Scientific Portal, and many others.).
  • Contribute to the institution of various data hubs for particular matters the place applicable (eg: meals safety and vitamin, COVID-19) in collaboration with corresponding tasks, IT, processes and references whereas utilizing person suggestions gathered from the sector in a steady cycle of enchancment.
  • Assist and recommendation to ORC members in correctly organizing and archiving OR knowledge (tips and protocols, idea notes, protocols, publications, and many others.) in collaboration with Knowledge Safety Coordination Officers, Tasks and IT.
  • Guarantee implementation of the Info Administration Coverage by all administration, turning into the point of interest of the brand new incorporation in relation to its dissemination.
  • Prepare all members of the division on what data administration means and the way it will help higher help our interventions.

choice standards

  • Expertise in an identical place, ideally with expertise working in healthcare contents.
  • Expertise in managing advanced and a number of tasks and interlocutors.
  • Glorious working data of up to date digital environments and social media platforms.
  • Fluent in English, French, Spanish and different languages ​​could be an asset.
  • Precedence shall be given to formal training in professions associated to info and communication sciences, communications and know-how in training.
  • Good digital manufacturing expertise, notably audio/visible assets and knowledge visualization.
  • Expertise working with MSF is an asset.
  • Earlier expertise in humanitarian medical organizations could be a bonus.
  • The power to group advanced info into easier items.
  • Skill to tailor the manufacturing of contents for various customers.
  • Acquainted with medical phrases and ideas.
  • Expertise creating academic supplies and coaching people most popular.


  • The middle is predicated in any MSF-OCBA heart (Médecins Sans Frontières-Barcelona, ​​MSF-Spain, Amman, Dakar or Nairobi missions). The ultimate location shall be topic to the beforehand chosen candidate’s employability (lodging, work allow, and many others.).
  • full time job.
  • Period: 3 years with the potential of extension.
  • Annual gross wage: HQ-4A ​​degree (divided in 12 month-to-month funds) + minor advantages based mostly on MSF OCBA bonus coverage. Topic to native circumstances.
  • Beginning date: ASAP.

Learn how to apply

To use, please submit your Curriculum Vitae And the cowl letter:

last date: December 18, 2022, at 23:59 CET (CET).

MSF is dedicated to reaching a various workforce by way of gender, ethnicity, nationality and tradition. People from minority teams, indigenous teams, and individuals with disabilities are inspired to use. We’re dedicated to reaching a balanced gender distribution and due to this fact encourage ladies to use.

All requests shall be handled in strict confidence. MSF gives a working surroundings that displays the values ​​of gender equality, teamwork, integrity and a wholesome work-life stability. MSF doesn’t tolerate sexual exploitation and abuse, and any type of harassment, together with sexual harassment and discrimination. Therefore, all shortlisted candidates shall be topic to reference checks.

MSF, as a accountable employer, underneath Article 38 of the “Ley de Social Integración del Minusválido de 1982 (LISMI)” invitations individuals with a acknowledged incapacity and who’ve a humanitarian curiosity to use for the aforementioned place.

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